Refund and Returns Policy
1. General Policy
At digiareas, we strive to ensure that every purchase meets your expectations. If you are not completely satisfied with a digital product or service, you may request a refund or return in accordance with the conditions set out below.
2. Eligibility for Refunds
2.1 Digital Products
- Refunds are available only if the product has not been downloaded, activated, or otherwise used.
- The request must be submitted within 14 calendar days of the purchase date.
2.2 Physical Goods
- Items must be returned in their original, unopened condition.
- Returns are accepted within 30 calendar days from the delivery date.
3. How to Request a Refund or Return
To initiate a refund or return, please follow these steps:
- Contact our support team at [email protected] or call +1(806)737-9486.
- Provide your order number, the product name, and the reason for the request.
- For physical goods, include a clear photo of the item and its packaging.
Our team will acknowledge your request within 2 business days and provide further instructions.
4. Refund Processing
Approved refunds will be issued using the original payment method within 7‑10 business days after we receive the returned item (if applicable) or confirm eligibility for a digital product refund.
5. Non‑Refundable Items
- Products that have been downloaded, activated, or otherwise consumed.
- Custom or personalized orders.
- Gift cards and subscription fees already in use.
6. User Responsibilities
Customers are responsible for:
- Providing accurate contact and order information.
- Returning physical items securely and at their own expense, unless the return is due to an error on our part.
- Complying with any additional verification steps requested by our support team.
7. Legal Disclaimer
This Refund and Returns Policy does not affect any statutory rights you may have under applicable consumer protection laws. We reserve the right to amend this policy at any time, with changes taking effect upon posting on this page.
8. Contact Information
If you have any questions regarding this policy, please contact us:
- Email: [email protected]
- Phone: +1(806)737-9486
- Address: